Intercultural Competency Services
As populations in cities, towns and smaller communities across Canada become more diverse, due to the recent rapid rise in permanent and temporary immigration to Canada, the need for intercultural competence has never been greater.
Intercultural competency may be defined as a set of attitudes, knowledge and skills that are required to be able to interact effectively with people from diverse cultures. Intercultural competency can be applied in various situations, including for the team leader who wishes to know how to best lead, motivate and give feedback to a culturally diverse team to a healthcare practitioner who wishes to understand how the impact of culture should influence the nature of healthcare for culturally diverse patients.
We have considerable experience in delivering in person and online intercultural competency training programs to organizations across Northern Ontario.
The Courses We Offer
1. Fundamentals of Intercultural Competency
This introductory course provides useful foundational knowledge to the participant regarding the concepts of intercultural competency, culture, stereotypes, generalizations and implicit bias, equity, diversity and inclusion, recent immigration and population trends in Canada and best practices.
This course is offered either in person, remotely or as an online module.
Please contact us for further information or to make a booking.
Participation in the online module is $150.00 per person and can be booked here.
2. Effective Intercultural Communication and Best Practices
This course builds upon the knowledge acquired in the “Fundamentals of Intercultural Competency”, specifically around communication, where participants are introduced to different styles of culturally informed communication and best practices for culturally informed and competent communication.
This course is offered either in person, remotely or as an online module.
Please contact us for further information or to make a booking.
Participation in the online module is $150.00 per person and can be booked here.
3. Power Dynamics and Systemic Discriminations
This course introduces the participant to some key topics in Canada and the Canadian workplace such as myths around immigration, hiring and behavioural interviewing, promotion as well as women, gender, sexuality, immigrants, religion and generations in the workplace.
4. The Importance of Equity, Diversity and Inclusion (EDI) to Organizations and Non-Profit Boards
This course was specially designed for board members and leaders of non-profit organizations and introduces the participant to the concepts of equity, diversity and inclusion as well as some best practices for incorporating or “hardwiring” these concepts in Board governance as well as organizational culture, processes, policies and practices.
This course is offered either in person or remotely. Please contact us for further information or to make a booking.
Previous Clients
The following organizations have already received at least one of our training sessions.
Algoma Family Services Board of Directors
BDO Sault Ste. Marie
Constituency Office of Terry Sheehan, MP for Algoma-Sault Ste. Marie
Corporation of the City of Sault Ste. Marie
Corporation of the City of Sudbury
Corporation of the City of Thunder Bay
Ministry of Natural Resources and Forestry
Nogdawindamin Family and Community Services Board of Directors
Sault Community Careers Centre
Sault Ste. Marie Children’s Aid Society Board of Directors
Sault Ste. Marie Invasive Species Centre
Sault Ste. Marie Local Immigration Partnership
Sault Ste. Marie Public Library
Sault Ste. Marie Rural and Northern Immigration Pilot Program
Sudbury Local Immigration Partnership
Sudbury Rural and Northern Immigration Pilot Program
Thunder Bay Community Economic Development Commission
Thunder Bay Local Immigration Partnership
Thunder Bay Rural and Northern Immigration Pilot Program
THRIVE Board of Directors
YMCA Sault Ste. Marie