This is the course where it begins.

The Fundamentals of Intercultural Competency is an introductory training program designed to give participants a clear, practical understanding of what intercultural competency is — and why it matters more than ever in today's workplaces, communities, and organizations.

Whether you are a team leader, HR professional, frontline worker, newcomer to Canada, or board member — this course gives you the foundational knowledge and tools to start engaging more effectively with people from different cultural backgrounds.

— Identify the culture and values of your own workplace and understand how they influence intercultural competency at the individual, group, and organizational level

— Use practical intercultural competency tools in your day-to-day interactions at work and beyond

— Understand the relationship between culture and communication

By the End of This Course, You Will Be Able To:

— Distinguish between key terms within intercultural competency and begin building your own intercultural knowledge and skills

— Understand how social, historical, economic, geographic, and cultural context shapes individual experiences

— Recognize the impact of cultural "blind spots" on your organization and your own performance

— Evaluate your own biases, analyze situations from multiple viewpoints, and apply an intercultural communication model

— Recognize key factors that define cultural differences, including individualism vs. collectivism, power distance, and attitudes toward time

— Distinguish between "high context" and "low context" communication styles

— Identify individual and organizational strategies that support intercultural competency and EDI

 Who Is This Course For?

This Course Is Right For You If You Are...

An employer or HR professional bringing internationally trained workers onto your team and wanting to ensure integration is set up for success

A team leader or manager navigating how to lead, motivate, and give feedback across cultural difference

A newcomer to Canada adjusting to the norms and expectations of Canadian professional environments

A non-profit board member or organizational leader looking to move equity and inclusion from policy to practice

Anyone who works, lives, or leads in an increasingly diverse community

Invest in Yourself. Invest in Your Team.

📩 info@seanhallidayconsulting.ca 📞 705-942-9645